All Honu jewelry is created by me, Isabelle B., founder of the brand.
I am a craftswoman who is truly passionate about metal and its progressive transformation.
Entirely hand-forged, my creations go directly from mine to yours. 💕

No. I don't do jewellery repairs at the moment. 🤷‍♀️

When your order is validated, a confirmation email with all the details of your purchase is automatically sent to you.
(if you don't receive it after a few minutes, remember to check your spam, junk mail).

Also check your Customer Area, accessible from the site; you should find the summary of your order.

If you still don't see anything, contact me by phone, we will check it together.

You will receive an email with a real-time tracking link as soon as your package has been shipped.

You can also track your order via your Customer Area, accessible from the website.

Yes, it can happen! Who doesn't make mistakes?
If your order has not yet been shipped, please contact me immediately via the contact form, specifying the correct address and your order number. I will do my best to rectify this before shipping.

On the other hand, if your package is already on its way, I recommend that you contact the carrier directly to see if it is still possible to change the delivery address.
Don't forget to bring your parcel tracking number, without this information, he won't be able to do anything.

Bank cards (Visa & Mastercard) and payment systems such as PayPal, Apple Pay and Google Pay, as well as Multibanco (reserved for Portugal) are accepted.
Each payment is completely secure thanks to the encryption system used.

For any questions relating to the General Conditions of Sale, I invite you to consult the link at the bottom of the page.